FAQs

Payments

How can I pay for my order?

Our customers are able to pay via Bank Transfer or Cash On Delivery.

 

Returns and Refunds 

Due to hygiene reasons, all sales are final. If your item arrives damaged, please get in touch within 24 hours of receiving your parcel.

 

Jewellery Materials

Majority of our jewellery is created using base metals with 18k Gold or Silver and Rhodium plating encrusted with high quality Cubic Zirconia. 

 

Our Business Details

House of Ice

info@houseoficeofficial.com